info@inn-control.co.uk
Site Audit
With years of experience, we know how it can be….
Is this you?
- Business is inefficient…
- Finances are a mess…
- Can’t compete with the chains…
- Don’t understand brewery system…
- Poor deals that don’t work…
- Staff nightmares…
Our comprehensive site audit gives you an honest, outsider view of your operation. We will visit your pub, spend time with you: listening, understanding and analysing in detail. We leave you with a full report and a complete list of action points that you can use to improve your business.
What will a Site Audit do for you?
You will get an independent, honest, documented view of your operation:
- Service standards: Are they good enough?
- Trading area: Could it be improved?
- Products: Are they the best for your business?
- Staff workflow: Could it be improved?
Mystery Customer
Your audit can include an optional Mystery Customer visit from a member of our team to get objective feedback on your staff performance. See it from your customers’ perspective….invaluable.
The result?
- Improve service levels
- Check staff performance
- Understand your customers
- Keep your clients satisfied, every time
- Increase sales figures
- Improve customer loyalty
- Improve your brand image
- Beat competitors
- Benchmark against previous performance
- Stimulate business growth
What does it cost?
A one off fee of £495 + VAT
We will refund your fees after 12 months if you become a client
Contact us by email or give us a call now for a quick, efficient service.
What our clients say
The Tollemache Arms
“ Inn Control are full of awesome switched on, helpful and hard-working characters. That gives us more time to spend with our customers, which is why we love them… ”
Joe Buckley
Ye Olde Reine Deer Inn
“ An incredibly professional outfit that are always on the end of the phone… ”
Jem Morley
26 Furnival Street
“ For service, responsiveness and a genuine understanding of what drives your business performance, Inn Control scores top marks. Inn Control have supported my businesses for almost ten years and I wouldn’t consider anyone else… ”
Bob Taylor
The Belgian Arms
“ Inn Control demonstrated excellent trade knowledge from the outset, especially the experience of having a former chef in the team.... ”
David Thompson
The Brewery Tap, Brentford
“ As a new business and first time pub owners ... I have found Inn Control both supportive and proactive ... ”
Rory Cogger
The Chapter House
“ Polite, punctual and professional! Sam, Danielle and the team are great - such a pleasure to work with!… ”
Janine Hunter
The Foresters Arms
“ Inn Control were a breath of fresh air and always contactable for day to day support. They provide a professional and reassuring role with bags of personality…Accountancy meetings suddenly became a pleasure!… ”
Jayne Gillin
The Bell Inn
“ Inn Control take away the hassle and stress from our financial decisions and allow us to focus on the decisions that really matter to the growth of our business. We recommend Inn Control wholeheartedly… ”
Rob Gregory
The Partridge Inn
“ I know I can ask Inn Control for any type of help within our fixed fee, allowing us to concentrate on what we do best without worrying about what our bill will be… ”
Mark Glanville
The Percy Arms, Guildford
“ Inn Control have been the perfect find for all of our accounting needs ... I wouldn’t hesitate to recommend Inn Control to any Publican/Business owner ”
Janine Hunter
The Lamplighter
“ The whole Inn Control team have contributed hugely to our success with their consistent efficiency. Ian’s proactive trade advice and cost-saving tax advice was particularly welcome! A big thanks from all of us. ”
Paul Hanna
Fleur De Lis, Leigh, Kent
“ We can thoroughly recommend Inn Control to anyone thinking of setting up and running a pub or licensed trade business ”
John and Joanne Masters
The Castle at Edgehill
“ The fantastic Inn Control team have helped improve our business with better reporting, more efficiencies, support on cashflow forecasts and business plans… ”
Mark Higgs
