Miller of Mansfield, Goring-on-Thames
“Our initial reason to meet Inn Control was through a recommendation from a colleague in the industry who had worked with them previously. When we met them for the first time we made a decision to engage them very quickly:
They are clued up about the industry, personable and when we understood that Inn Control do not require contracts and are selective about who they will work with we were sold.
It worked for us to have a higher level of support early on for as long as we required and then when we felt confident enough, we could change our monthly package and reduce cost without question.
We are now 6 months on and having met more of the team we are delighted with our decision and with the service provided: They support on the phone daily if required and in person at least once a month. We have used their expertise in many different aspects of the business and they never disappoint, in fact they go out of their way to support us with information above and beyond their duties.
I feel with Inn Control that they personally want our business to be a success and will put in the hours necessary to help us achieve that. My husband and I both feel supported by them. They are friendly and approachable, they are also professional and knowledgeable with expertise in our field.”
About the pub
The Miller of Mansfield is an 18th century Coaching Inn with luxury bedrooms owned and operated by Mary and Nick Galer. It is nestled away in the heart of the idyllic village of Goring on Thames and overlooks rolling West Berkshire and South Oxfordshire countryside, a stones-throw from the river Thames. The Miller is open 7 days a week for eating, drinking and sleeping.
Nick and Mary have an extensive culinary and hospitality background and bring this knowledge to the Miller to create a very special and cosy atmosphere. The kitchen is at the heart of everything good about the Miller and Nick oversees the delivery of fine British ingredients and produce. The Miller atmosphere created by Mary and her team is always at the forefront of their service ethos Nick and Mary oversee the team to ensure hospitable service is delivered to every customer.
Our 13 individually designed rooms offer all the comforts you would expect including Flat screen TV’s, marble bathrooms, and superior fitting and fixtures. Each room has a quirky yet unique luxury design and we feel we can cater for all needs and expectations.
“I feel with Inn Control that they personally want our business to be a success ...”