We’re very grateful to the following clients and managers for allowing us to use their feedback on our site…
Brian, Queens Head Pub, London
I contacted Inn Control to help me with a business plan to secure funding for a leasehold pub in north London. I am new to the whole thing and found the service to be outstanding. Jon was incredibly patient and helpful and took a lot of time to explain what was required. He was knowledgeable and constructive, always got back to me promptly and was happy to tweak my plan as we went through it. I am happy to say my funding has been approved — no mean feat during a recession when banks are nervous to lend — and I put much of that success down to the excellent business plan provided by Inn Control. The drinks are on me!
Chris & Amy Thompson, Tangiers Pub, Portsmouth
Just a quick thanks to all you guys at Inn Control. My wife and I were using your company for nearly 2 years whilst trading our public house – we cannot really explain in full what an absolute pleasure it was to have a company look after our financial affairs with such a personal one to one touch.
Most credit, I must say, goes to Sam Kirkton who went beyond her role of organising our pay roll – she spent time on a number of things: setting up a limited company was made painless and fast, organising our banking affairs, answering endless questions about our accounts, setting up a simple day to day house report file – these are just a small handful things Sam dealt with for us and for a really competitive company rate . A lot of the work was in her own personal time - I am sure she was on holiday once and still answered our calls in my view that’s about as dedicated as it gets. Even now we have stopped trading the after service is still just as good. Overall view of Inn-Control and its staff is 10 out of 10 for service, reliability and for its competitive rates.
Anyone I know looking for an accountancy firm will be directed to yourselves and this is based on 15 years’ experience within the pub trade. So once again to Sam and the gang at Inn Control: THANK YOU SO MUCH
Michael Ekberg MBA – Regional Manager, Enterprise Inns
Over the last year I have had the pleasure of working with, and recommending, Inn Control on many occasions. Each and every time they have provided both myself and my publicans with an excellent service, support and direction particularly in terms of business plans. Their work has been a major factor in identifying and selecting the right publican for the right pub in over 17 pubs. I would highly recommend their services.
Paul Taplin – Regional Recruitment Manager, Enterprise Inns
I have had the pleasure of dealing with Inn Control now for over two years and in that time I have found them to be extremely professional but also very easy to talk to (using non accountant language, if required). They’ve been reliable and prompt at all times; in particular with their business plans which are thorough and detailed and always delivered in a timely manner.
In my experience, Inn Control are definitely the Publicans preferred choice of Trade Accountant, but they also seem to be the Regional Managers (RM) preferred choice too. They’re great at communicating to RMs, particularly when business plans are due, which is critical when letting pubs.
The whole team are an absolute pleasure to deal with and always courteous in every way. They’re always willing to help and have a brilliant team of experts who really understand the pub business, with several having run their own pubs, hotels & restaurants.
Indy Kenth – Regional Manager, Enterprise Inns
I use Inn Control for preparing business plans for applicants – the plans are always well thought out and realistic, and the financials were put together and constructed well. The individuals I dealt with were very polite and, most importantly, very efficient. On some occasions I had to put in requests with extremely tight timescales involved but the company always delivered these within the given timescale. I’ve been very satisfied with the service and would not hesitate to use your services again.
Helen Bromhead – Business Plan Client
I would like to take this opportunity to thank you for your invaluable help and advice in putting the Business Plan together. We are very pleased with the final result.
Steve Herra – Regional Manager, Enterprise Inns
I would like to congratulate Inn Control on the presentation of business plans and accounts. The most recent for the Market House Tavern was clear and concise without the usual waffle one tends to see in business plans. The information was relevant and informative and, I am sure, helps the new retailers in knowing what markets they need to attract and what promotions are needed. The accounts are well prepared and easy to read. Again, one tends to find some accountants produce accounts only they understand, pity the poor retailer! Many thanks for an excellent service.
Richard Pask – Regional Manager, Enterprise Inns
I would like to take this opportunity to thank you for all of the hard work and efficiency that has been put in place by Inn Control on my area. I have personally used Inn Control from the first day the business was set up and I have always thought highly of the level of work, professionalism which would only come with high quality staff.
I would personally like to thank you all for the outstanding work that has been carried out on the business plans which have been returned within on average 3-4 working days inclusive of a meeting with a new retailer and in some cases business plans being returned within 24hrs of request. I will personally continue the use of your services due to the high standards of service and quality in your delivery.
David Barber – Regional Manager, Enterprise Inns
My thanks to you and everyone at Inn Control for all support and great work over this past year. The pace, precision and professionalism with which you have applied yourself to supporting licensees is a credit to you all. I should have no hesitation in recommending Inn Control trade accountants in the future.